Member since : | 11 Feb 2010 |
Manually reviewed : | 26 Jan 2022 |
Last updated : | 6 Dec 2024 |
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Not at all impressed by this company! I needed three small defects to be repaired, one outside and two inside my property. On arrival and throughout his attendace, the Add Taps plumber was in a vociferous mood to say the least, complaining he was based in 'East Hull' and had to 'fight' the traffic at a considerable cost to get to me. He assessed the work, accompanied by blinding technical commentary, while finding fault with either the original fittings or subsequent maintenance of each. It was with one of the them, a leaking stop tap under the kitchen sink, that his prognosis left me utterly dumbfounded. In order for the repair to be done, he informed that the external water supply would have to isolated. That said, he located the access to the valve from the footpath outside my house, to discover the chamber was filled with quite horrid debris which without its removal, the tap could not be reached. He refused to do that, which I suppose was understandable, and told me to get the water board, about which to say he was most discourteous is an understatement, to clean it out. I did that and after Yorkshire Water agreed to get help to me, the job was done. In the meantime the plumber having departed, later submitted his quote which although reasonably priced, I was quite annoyed by his attitude throughout his earlier visit. I sought a second assessment, therefore, which was done promptly and without fuss. This resulted in the repair to the defective stop tap under the sink in the kitchen, simply requiring a replacement seal which took less than ten minutes to undertake with no requirement to isolate the external water supply involving the water board at no doubt, considerable time and cost! The whole episode by the Add Taps plumber was a series of mountains out of mole hills and a very disappointing experience which did nothing in my eyes to enhance the reputation of the plumbing industry.Moreexpand_more
Once again Neil has done a brilliant job on a very, very slow draining bathroom sink. He dismantled it all and found it blocked with grouting from previous workmen. Without any fuss he went for new parts to the merchants and did a fantastic job. I really would recommend Neil to anyone he is not just thorough but seems to sort a job that people ( not so thorough have left ) Thank you Neil.
How often do you find a tradesman who turns up when he says he will? Well this guy does turn up and on time too! Went above and beyond to get the job right, no short cuts, and using quality parts (even explained why those parts where the right ones). Did my job at short notice to fit the work in before Christmas despite obviously being busy with other jobs at the time. Explained what was wrong, how he was going to fix it. The job was finished neatly to a good standard at a very reasonable price, no mess left for me to clear up. Would not leave the job until it was exactly right, when most would have said 'ah, that will do' and left it working but not quite at the right standard. Clearly a very experienced plumber, really knows his trade and with high standards of work. Highly recommended.
Had Neil quote for the fixing of 2 toilets that were constantly passing water and also the replacement of an old kitchen mixer tap. From initial contact to job completion, Neil does not mess about…After his first visit to ascertain the job(s) at hand, including what options were available, Neil informed me of his current workload and advised me of how was best to proceed until he could fit me in; that said and after giving an itemised quote that was excellent value for money, he managed to get down again within a couple of days, ahead of schedule and cracked on with the lot, repairing everything that was asked of him and offering sound advice along the way…and at the price stated! Neil is a top bloke, is great to talk with and is good humoured…And it goes without saying…THIS MAN KNOWS HIS TRADE! …Trustable, reliable, great workmanship and an all round outstanding service…I would recommend Add-Taps to anyone and Neil is the only plumber I will ever call…Cheers pal and all the best!
I have nothing but praise for ADD-TAPS and for Neil who is so very genuine and most of all does a brilliant job. We have had Neil to do many jobs and have always been more than happy with his work (he will never overcharge or do a job that does not need doing ) We would recommend ADD-TAPPS and Neil to anyone. Maureen Fairbank.
Just had a kitchen tap replaced. Plumber arrived in quick time and carried out the work in a very professional and timely way. Excellent neat and tidy job. Friendly and informative. I think it would be hard to better this service. I have no hesitation in recommending this service to everyone who wants a reliable and genuine hard working trustworthy person.
Neil fitted a new toilet and cistern for us he did a great job he came when he said and nothing was to much trouble I'd bought the wrong one and he even went for the right one for me how kind is that. He's really nice and friendly, I'd definitely keep his number and would recommend him to family or friends.
Usually the problem when you find a good tradesman is getting them in to quote a job and actually getting them to do it because they are too busy to deal with the smaller jobs. It wasn't the case with Add-Taps. He arrived quickly to have a look at what I needed doing in my bathroom, quoted quickly and gave a start date which was kept to. The quality of the work that Neil carried out was A1. He was meticulous in every aspect of my bathroom refit and clean and tidy as he went. He pointed out a couple of little issues that I may have wanted to address, so after I gave the go ahead he did those while he was there. He also found a couple of little niggles with other bits in the bathroom and just did those for free as he went along. What else can I say… Excellent!
Called Neil as our bathroom sink tap not working properly. I was worried that the job was too small to come out, but Neil said he would do it and came when he said he would. Neil is friendly and does a very good and clean job. He even noticed another dripping tap and mended that too! Both taps perfect now…very happy! I would recommend Neil to anyone.
Arrived within 2 hours of me calling. He quickly diagnosed the problem,gave me a quotation, which was very reasonable, and did the job without any fuss or mess. He even gave me advice on how to prevent the same problem happening again in the future. Would certainly use again, and would also recommend to anyone.